OpenAI has launched a new version of ChatGPT specifically targeted at business use which the company says features increased privacy and faster speeds to help increase productivity.
According to OpenAI, more than 80% of Fortune 500 companies use the ChatGPT standard, but they say they’ve heard from business users who want a more secure way to implement it within their organization.
Announcement of the launch of ChatGPT Enterprise on its blogsaid the company, “marks another step towards an AI assistant for work that helps with any task, is customized for your organization and protects your company data.”
Privacy concerns
Early adopters of ChatGPT Enterprise include the likes of PwC, Canva, Block, and The Estée Lauder Companies. OpenAI says it has used the AI writer to improve communications and coding, as well as get answers to complex business questions and help with creative work.
One of the main issues that seems to be addressed with ChatGPT Enterprise is the protection of corporate data and privacy. Well-known companies have taken care to disclose trade secrets in the chatbot, as it keeps entered user data to further train its models.
This happened with Samsung Electronics, where employees provided sensitive information to ChatGPT, information that is now stored on OpenAI’s servers. As a result, the Korean giant has been trying to develop its own in-house AI to prevent workplace secrets from leaving the company.
In an effort to reassure customers, OpenAI claims that ChatGPT Enterprise “Not they train on business data or conversations, and our models don’t learn from your usage.” It’s also “SOC 2 compliant and all conversations are encrypted in transit and at rest.”
An admin console is also available for IT teams to manage usage, with support for domain verification and single sign-on (SSO). You can also capture enterprise-wide usage insights.
There’s also no usage limit with ChatGPT Enterprise, and OpenAI claims it’s even twice as fast as normal. Plus, it can handle inputs and files that are four times larger than before.
Users will also have unlimited access to advanced data analytics, which OpenAI says has many uses for corporate workers, such as “financial researchers crunching market data, marketers analyzing survey results, or data scientists running debugging an ETL script”.
In an effort to make it more customizable, ChatGPT Enterprise also has chat templates so you can create common workflows, and free credits are included in the package to use the API as well.
ChatGPT Enterprise is available now and OpenAI says more features are coming in the future, including connections to other applications, a self-service option for small businesses, better advanced data analytics and the addition of specific tools for certain roles, such as data analytics, marketing, customer support, and more.
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